At Northside Strata, Lee Whitney the Licensee and Class 1 Strata Manager actually provides a personal service. Northside Strata is your service solution for administration, compliance, financial, management and building maintenance. You can expect the peace of mind that comes from knowing you are in capable hands. Small means manageable, flexible and responsive.

You can expect:

• to speak directly to the person responsible for your care
• to have your work-order actioned within 24 to 48 hours
• to receive the best advice on how to manage your scheme – advice backed by an impressive bank of property expertise
• you can expect Lee Whitney to address matters early to avoid them turning into issues
• to be guided to swift resolution when disputes arise – and they will, at one time or another, because that is just a fact of strata living
• to be provided with all the information you need to avoid error and delay
• Lee Whitney has the personal and professional qualities; his work experience, skills and initiative. He shares his passion for doing things correctly the first time – and that is the advantage of engaging our services.

Northside Strata aims to identify and recommend preventative maintenance programs relevant to the proper long-term maintenance and care you building will require over time. This can be as simple as organising regular gutter cleaning, or as important and ensuring the fire safety measures in your property are properly and regularly maintained, so that a compliant AFSS can be lodged with Council and FRNSW. Our recommendations are first put to the Committee for approval.

• Northside Strata’s aim is to always be solution oriented. To assist Lee Whitney account to each scheme directly, each Treasurer will be sent each month a copy of the reports generated by the fiscal activity of the scheme each month – as a minimum. If for whatever reason a particular report or bank statement is requested for a week, or month, then all that has to be done is to contact Lee Whitney who will email a copy to you within the next 24 hours.
• Northside Strata proactively responds to manage any emergency that may occur at the building. Whilst Strata Managers are NOT FIRST RESPONDERS in an emergency, once contacted, Lee Whitney will be able to decide the true nature of the emergency, and whether or not its impact is on the common property. This enables us to filter after-hours work requests, ensuring that only genuine emergency works are carried out at the higher after-hours rate.
• Northside Strata establishes and updates a list of tradespeople at each site, in case of an after-hours emergency.
• Northside Strata’s delegated authority, the authority to pay tax invoices without referring them to the Committee for approval, is only $500.00. It has never been any higher than that in all the time we have been in business.
• Any tax invoice over $500.00 will automatically be placed “ON HOLD” and sent to the Committee for its approval, so that the works can be verified as being satisfactory and that the repairs have been completed in a tradesman like manner.
• Northside Strata only engages the services of licensed and insured contractors and has no other relationship with any of them whatsoever, as that is illegal.

• Northside Strata is led by Lee Whitney, an experienced Director of Whitney Property Group Pty Ltd with 12 years strata expertise.
• Northside Strata is always committed to keeping up to date with the changes that occur in the Strata Management of community buildings.
• Northside Strata has developed highly valued relationships with experienced and strata specialist legal, fire engineering, building maintenance and trade professionals who we call on when their specialist services are required.

To provide a level of service each of the schemes under our management expect, because that is what they pay for

• To provide a no nonsense attitude to getting things done….if there is a problem, then we want to provide the advice so that a solution can be found in the quickest time possible…we just want to help you…”get it done”
• To provide a level of service supported by the backing of sound Strata Management practices and procedures.
• To be the best at what we do, so that we can offer the best service to each of our buildings
• Northside Strata aims to provide wise, sensible and focused advice at all times

• Northside Strata believes in transparency and accountability and deals this way with all of its clients;
• Northside Strata’s fees are structured to reflect exactly the service your building requires
• Each building is advised of our fee structure with very clear terms explaining what fees apply.
• A copy of our Agency Agreement is always available to the Committee members for their review and understanding